Exchange Policy

Exchange Policy 

We have a 7-day exchange only policy - we do not offer refunds.

All exchanges are subject to a 15% restocking fee and must be in unworn condition.

7 days from the day USPS Tracking has confirmed the delivery of your package.

Shipments without a Return Merchandise Request or RMA Number - will be rejected, please take the time to request an RMA.

Your item must be unworn and in the same condition that you received it. It must also be in the original packaging. otherwise, it will be shipped back to you. 

Please include your order number and notate the issue's or damages found so we can expedite your RMA

Please email us your tracking information once you have shipped out your return package.

To request an RMA for an exchange or damaged / defective item please contact us directly

Return address for Authorized exchanges only.  ( if we do not have email confirmation records for your RMA request your return will not be authorized )

In the address field below after the word RMA Please put your issued RMA - this would be provided in an emailed response to your initial exchange request email.

   P.O. Box  1113
   Torrance, CA 90505-0113


Damaged or defective items.

Please note - Many of our watches have small red battery savers located on the crown -

it will need to be removed and the watch will need to be activated by pushing in the crown or dial. 

If your package was damaged in shipping or is defective please contact us directly. and request an RMA

Damaged items must be in unworn condition. We know the difference and will send abused items back.

If your item is damaged or defective you must contact us within the 7 days of our exchange policy.

If you reside within the United States we can offer you a return shipping label.

International customers very sorry for the inconvenience, we will not be able to offer you a return shipping label -

This is something our shipping provider simply does not offer. You will have to pay for the return shipping. 

Please note ( Return Goods ) in your customs declaration to avoid fees. 


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